We have consciously created discipline of Customers satisfaction and our Quality
Policy is purely based on effectively investing our resources, providing extremely
competitive prices and world class customers services with speedy deliveries to
guard our exports.
Separate Customers Complaint Cell is established to attend to their complaints on
priority basis and focus full attention to redress them.
As a first step we continue to focus on Customer Satisfaction as the No. 1 priority
with renewed vigor. The Business Excellence Certificate process views every aspect
to ensure that Quality Policy is vigorously followed.